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Britemoon 5.2 Features
Whether you use Britemoon as an email marketing tool, or the crux of an entire integrated multi-channel marketing campaign, the objective is clear: Build a customer base and build customer loyalty.

Britemoon offers a line of products ranging from basic to advanced, with features and functions for all of your campaign creation and management needs. And because all of Britemoon's products are web-based, they are accessible from any web browser, anywhere, anytime, no installation necessary!

Complete Campaign Management
Multi-channel campaign management, execution, and reporting allows you to (for example) create an email campaign, follow up with a customized direct mailer, and then confirm responses with a phone call. Britemoon 5.2 lets you manage and track all activity from one, coordinated application with unprecedented ease.
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Campaign Parameters
Manage all of the parameters of your campaign: customization of the "from" address and subject line, unlimited personalization of the content (i.e. of any database field), automated event-triggered campaigns (including events such as dates and calculations - which enables you, for example, to send an email after a customer completes a select number of transactions), marketing sample sets, opt-out procedures and send-out time frames.
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Database Management
Automated data synchronization and integration options (including automated data upload/download via FTP) make managing data fast and easy. Identify duplicate or invalid email records using intelligent list hygiene software flags. Create target groups based on the criteria of your choice and perform merge/purge tasks at the click of a button. Post-campaign, Britemoon even automatically updates your database based on form submission data, client opt-outs, bounce-backs, and click-throughs - all of which you can then easily export to keep your in-house database current.


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Web Based Data Capture Forms
Provide more relevant, more valuable closed loop communications (for example: customized emails that are developed based on form submission data - such as an event registration form that's based on geographic information entered into the form). Improve customer satisfaction by developing content that's tailored specifically to user preferences. Reduce costs by giving customers the ability to self-manage their frequency preferences for what and how often they want to receive marketing information.


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Content Template Modules
Britemoon introduces the newest way to quickly and easily create and manage the content of your campaigns. Whether you choose one of our pre-designed templates or invest in a Custom Template Design creating your campaigns has never been easier! With no HTML experience needed, anyone can easily create weekly or monthly campaigns using Britemoon's simple template interface.


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Global and Campaign-Specific Reporting
The ability to track the effectiveness of a campaign is crucial to its success. Britemoon takes this a step further by offering demographic, time-based, drill-down, multi-channel, and customizable reporting capabilities - all in real time. No matter how you want to track your campaign, Britemoon makes it happen. And automatic report generation and viewing lets you react to findings immediately.


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Britemoon 5.2 Full Feature List

Database Management Standard Advanced
Import Records
Interactive Import
Import Logic Selection
Import Rollbacks (undo)
Import Queuing Manager
Import Mapping
Manual Recipient Entry
Create Custom Fields
Name Custom Fields
Custom Order fields
Show Invalid and Duplicate Addresses
Automated Target Group Creation on Import
Target Group Filters
Complex Field Calculations
Edit Recipients
Manually Flag as "Unsubscribe"
View Recipient Activity History
User Defined Exports
Data Synchronization (Requires BriteConnect module)


Content Management Standard Advanced
Insert Text/HTML
Specify Send Type
Dynamic Content
Create or Import Content Blocks
Define Content Logic
Preview Text/HTML
Dynamic Preview
Personalization
Tracking Links
Automated Link Detection
Automatic Unsubscribe Message Insertion
Multiple Unsubscribe Message
Content Templates
Rich Content Support


Campaign Management Standard Advanced
"From Name" Specification
Subject Line/From Name Personalization
Timed Sendout
Define Send Rate
Campaign Testing
Marketing Sample Testing
Subset Sendout
Campaign Scoring (Deliverability)
Campaign Frequency Sendout
Seed List
Send to a Friend
Auto Response
Define "Reply To" address
Auto Notification Email
Event Driven Email
Reoccurring Campaign
Email Detection System
Response Forwarding
Web/DM/Call Campaigns
Create Test List
Exclusion List


Reporting Features Standard Advanced
Campaign Reports

Campaign Reports include the following statistics:
    # Sent
    # Bouncebacks
    # Total Reaching
    # Unsubscribes
    # Opened HTML Emails
    # Clickthroughs
    # Clickthroughs (per link)
    # Clickthroughs Text/HTML/AOL
View Recipient Activity History
Report Comparison
Demographic and Time breakdown
Global Reports
Based on information specific to overall Britemoon system (not specified by campaign). Global Reports include:
    # Total Records in DB
    # Total Records Bouncedback
    # Total Records Bouncedback over 3 times
    # Total Records Unsubscribed
    # Total Records that have ever clicked on a link
    # Total Records clicked on more than one link
    # Total Campaigns Sent
    # Total Records Sent a Campaign
    # Total Records never Sent a Campaign
    # Detected HTML capable Email Client
    # Detected Text capable Email Client
    # Detected AOL capable Email Client
    # Unconfirmed Email Client
Custom Reports
Super Campaign Reports
Point Of Destination Reporting


Subscription Features Standard Advanced
Unsubscribe Form
Send to a Friend
Subscription Form Prefill
Subscription Auto-Response
Subscription Form Login
Multipaged Survey Form
Dynamic Forms


Administrative Features Standard Advanced
User Access Levels
Mailbox Setup
Name Custom Fields
Categories
Default User Categories
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